At Trust Ride, your privacy is our priority. This document outlines our policies regarding the collection, use, and disclosure of your personal information, including the essential location data needed for ride tracking and navigation. Review the full policy below to see how we protect your data and ensure a secure ride experience.
Effective Date: 13 October 2023
Trust Ride (“we”, “our”, or “us”) operates the Trust Ride (the “Service”). This Service is provided at no cost and is intended for use as is.
This page informs users regarding our policies on the collection, use, and disclosure of Personal Information for anyone choosing to use our Service.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
To provide a better experience, we may require you to provide certain personally identifiable information, including but not limited to:
Name
Phone number
Email address
Location data
This information is used to:
Provide and improve our services
Enable ride booking and tracking
Communicate with users
Enhance user experience
We do not share your personal information except as described in this policy.
The app may use third-party services that collect information used to identify you.
These include:
Google Play Services
Firebase Crashlytics
Twilio
These providers help us with analytics, notifications, and app performance monitoring.
In case of an error in the app, we collect data (via third-party tools) known as Log Data. This may include:
IP address
Device name
Operating system version
App configuration
Time and date of use
Other statistics
This data is used strictly for troubleshooting and improving performance.
Trust Ride collects location information to provide core features such as:
Ride matching
Navigation
Real-time tracking
Location data may be collected even when the app is running in the background
Your approximate or precise location may be shared with service providers for operational purposes
You can disable location access anytime via your device settings
Without location access, some features may not function properly.
The app does not directly use cookies. However, third-party services may use cookies or similar technologies to:
Improve service performance
Analyze usage
You can accept or refuse cookies through your device or browser settings.
We may employ third-party companies and individuals to:
Facilitate our Service
Provide the Service on our behalf
Perform related services
Analyze usage
These third parties may have access to your Personal Information but are strictly obligated not to use it for any other purpose.
We value your trust and implement commercially acceptable security measures to protect your data.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our Service may contain links to third-party websites.
We are not responsible for the content, privacy policies, or practices of these external sites. We recommend reviewing their policies before use.
Our Service is not intended for children under the age of 13.
We do not knowingly collect personal data from children under 13. If such data is identified, it will be deleted immediately.
Parents or guardians can contact us if they believe their child has provided personal information.
We may update this Privacy Policy from time to time.
Users are advised to review this page periodically. Any changes will be posted here with an updated effective date.
If you have any questions about this Privacy Policy, you can contact us:
Trust Ride
Beb Gharbi, Sousse, Tunisia
Phone: +216 92 211 111
Email: contact@trust-solutions.cloud
